Delivery

Welcome to Our Delivery Services

At TrafficMaster Decor Store, we understand that timely and reliable delivery is crucial when transforming your space with our high-quality flooring products. Whether you’re a homeowner, interior designer, contractor, or business owner, we strive to make the delivery process as seamless and stress-free as possible. Our global shipping options ensure that your chosen items—from area rugs and vinyl plank flooring to artificial grass and gym flooring—arrive safely and on time, right to your doorstep.

Shipping Options

We offer two convenient shipping methods to cater to your needs and budget:

• Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx. This option is ideal if you need your order sooner. Delivery typically takes 10-15 days after dispatch, making it a reliable choice for those working on tight timelines.
• Free Shipping: For orders over $50, we provide free shipping via EMS. This economical option delivers your products within 15-25 days after dispatch, perfect for larger orders or those who prioritize cost savings without compromising on quality service.

Please note that all orders are processed within 1-2 business days before shipping. This allows us to carefully prepare your items, ensuring they meet our high standards for quality and packaging.

Global Reach with Exclusions

We proudly ship worldwide to bring affordable, stylish flooring solutions to customers everywhere. However, due to logistical constraints, we currently do not deliver to Asia and a few remote regions. If you’re unsure about your location’s eligibility, feel free to reach out to our support team at [email protected] for assistance.

Tracking Your Order

Once your order is shipped, we provide a tracking number via email so you can monitor its journey in real-time. This transparency helps you plan accordingly, whether you’re coordinating a home renovation or a commercial project.

Delivery Tips for Customers

To ensure a smooth delivery experience:

• Double-check your shipping address during checkout to avoid delays.
• Be available to receive the package or provide clear instructions for leave-at-door options if available in your area.
• Inspect your items upon arrival. If there are any issues, contact us within 15 days for returns or exchanges—we’re here to help!

Have Questions?

If you have any queries about delivery times, shipping methods, or your order status, don’t hesitate to contact our friendly support team. We’re dedicated to providing exceptional service and ensuring your flooring transformation is a success from start to finish.